Privacy Policy

Effective Date: 9/27/26
Last Updated: 9/27/26

This Privacy Policy explains how Glintora collects, uses, stores, shares, and protects personal information when you visit or use our online store, place an order, contact us, or otherwise interact with our services.

Our online store is operated through Wix, and we accept payments through PayPal and credit/debit card payment services. We sell jewelry products to customers, including customers located in the United States.

We are committed to protecting your privacy and processing personal information in accordance with applicable data-protection laws, including, where applicable, the EU General Data Protection Regulation (GDPR).

1. Data Controller

For purposes of the GDPR, Glintora is the data controller responsible for personal information processed in connection with our online store, except where a third party independently determines the purposes and means of processing.

Business: Glintora
Address: 6636 Idlewild Rd Apt E
Email: joshuaecommerce@theglintora.com
Phone: 704-520-6162

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us using the information above.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information:

Information you provide directly
When you place an order, contact us, create an account, subscribe to communications, or otherwise interact with us, we may collect:

Full name;

Billing and shipping address;

Email address;

Telephone number;

Order and transaction information;

Product selections and purchase history;

Information you provide when contacting customer service;

Marketing preferences and consent records; and

Any other information you voluntarily provide to us.

Payment information
When you pay for an order, payment information may be processed by PayPal and/or our credit-card payment processor.

We generally do not need to receive or store your complete credit-card number. Payment processors may collect and process payment-card information directly in accordance with their own privacy policies and security practices.

Information collected automatically
When you visit our website, certain information may be collected automatically, including:

IP address;

Browser type and version;

Device type;

Operating system;

General geographic information;

Website pages visited;

Referring and exit pages;

Date and time of visits;

Website interactions; and

Information collected through cookies and similar technologies.

3. How We Collect

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Personal Information
We may collect personal information:

When you visit or use our website;

When you create an account;

When you place an order;

When you make a payment;

When you contact us by email, telephone, or website forms;

When you subscribe to marketing communications;

When you interact with our website or advertisements;

Through cookies and similar technologies; and

From service providers involved in fulfilling your order.

4. How We Use Personal Information

We may use personal information for the following purposes:

To provide, operate, and maintain our online store;

To process and fulfill orders;

To arrange delivery of purchased products;

To process payments and prevent fraudulent transactions;

To communicate with customers about orders and customer-service matters;

To respond to inquiries and requests;

To maintain business and transaction records;

To provide customer support;

To improve our website, products, and services;

To monitor website performance and security;

To detect, prevent, and investigate fraud, abuse, and security incidents;

To comply with applicable legal and regulatory obligations;

To establish, exercise, or defend legal claims; and

Where permitted by law, to send marketing communications to individuals who have consented to receive them or where another lawful basis applies.

We will not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by applicable law.

5. Legal Bases for Processing Under the GDPR

Where the GDPR applies, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, our legal bases may include:

Performance of a contract. We may process information that is necessary to accept, process, and fulfill your order and to provide requested services.

Legal obligations. We may process information when necessary to comply with applicable tax, accounting, consumer-protection, fraud-prevention, or other legal obligations.

Legitimate interests. We may process information where necessary for our legitimate business interests, such as maintaining website security, preventing fraud, improving our services, and managing our business, provided that those interests do not override your fundamental rights and freedoms.

Consent. We may rely on your consent for certain activities, such as certain non-essential cookies, promotional communications, or other processing for which consent is legally required. Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, maintain security, remember preferences, understand website usage, and, where applicable, support analytics or marketing activities.

Wix explains that its platform uses essential cookies for functions such as security, stability, and core website functionality. Additional cookies may be placed by Wix Stores, third-party applications, analytics services, advertising services, or other integrations installed on our website. 

Cookies may include:

Strictly necessary cookies: Required for essential website functions, security, shopping-cart functionality, checkout, or other services requested by you.

Preference cookies: Used to remember settings and preferences.

Analytics cookies: Used, where enabled, to understand how visitors use our website and improve its performance.

Marketing or advertising cookies: Used, where enabled and permitted, to measure or personalize advertising and marketing activities.

Where required by applicable law, we will obtain your consent before placing non-essential cookies or using similar technologies.

You can manage your cookie preferences through our cookie-consent mechanism and may also adjust your browser settings. However, disabling certain cookies may affect the functionality of the website.

Because the exact cookies used by a Wix website can vary depending on the Wix features, third-party applications, and integrations installed, our cookie settings and cookie list may be updated from time to time. Wix recommends that site owners review the cookies actually used on their individual websites. 

7. Third-Party Service Providers

We may disclose personal information to trusted third-party service providers where reasonably necessary to operate our business and provide our services.

These providers may include:

Wix
Our online store is hosted and operated using the Wix platform. Wix may process personal information on our behalf in connection with hosting, website operation, security, databases, and other platform services.

For customer data processed on behalf of a Wix site owner, Wix describes the site owner as the controller and Wix as a processor, subject to the applicable contractual arrangements. 

Payment processors
We use PayPal and credit-card payment-processing services to process payments and related transactions.

Payment providers may process information such as your name, billing information, transaction information, payment-card information, device information, and information necessary to detect and prevent fraud.

Their processing is also governed by their respective privacy policies and terms.

Dropshipping suppliers and fulfillment providers
Because we operate using a dropshipping business model, we may share information necessary to fulfill your order with suppliers, manufacturers, distributors, warehouses, fulfillment providers, and shipping companies.

Depending on the fulfillment arrangement, this information may include your name, shipping address, email address, telephone number, order details, and other information necessary to deliver the purchased products.

These providers may process personal information in jurisdictions outside your country.

Other service providers
We may also use third parties that provide:

Website analytics;

Customer-support services;

Email and communications services;

Fraud prevention;

Information technology and hosting;

Shipping and delivery;

Accounting and bookkeeping;

Legal and professional services; and

Other services necessary to operate our business.

We require service providers that process personal data on our behalf to process such data only as necessary for the services they provide and, where applicable, under appropriate contractual and data-protection obligations.

8. Disclosure Required by Law

We may disclose personal information where reasonably necessary to:

Comply with applicable law, regulation, legal process, or governmental request;

Protect our rights, property, or safety;

Protect the rights, property, or safety of customers or others;

Detect or investigate fraud, security incidents, or unlawful activity;

Enforce our agreements and policies; or

Establish, exercise, or defend legal claims.

We may also disclose information in connection with a merger, acquisition, sale of assets, financing, restructuring, or similar business transaction, subject to applicable legal requirements.

9. International Data Transfers

Some of our service providers, including Wix, payment processors, technology providers, and dropshipping or fulfillment partners, may process personal information in countries outside the country in which you reside.

Where the GDPR applies and personal data is transferred outside the European Economic Area (EEA), we will take appropriate steps to ensure that the transfer is conducted in accordance with applicable GDPR requirements.

Depending on the circumstances, international transfers may rely on:

An adequacy decision of the European Commission;

Standard Contractual Clauses approved by the European Commission;

Appropriate safeguards under applicable data-protection law; or

Another lawful transfer mechanism recognized by applicable law.

Wix states that customer data may be processed or stored in multiple jurisdictions and that transfers to certain third countries may be subject to appropriate safeguards, including Standard Contractual Clauses where applicable. 

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

Processing and fulfilling orders;

Providing customer support;

Maintaining business and transaction records;

Complying with tax, accounting, and other legal obligations;

Resolving disputes;

Preventing fraud and abuse;

Enforcing agreements; and

Establishing, exercising, or defending legal claims.

The precise retention period depends on the type of information, why we collected it, whether we have an ongoing business relationship with you, and applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it where reasonably practicable, subject to applicable legal and legitimate business requirements.

11. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include access controls, authentication procedures, security monitoring, encryption where appropriate, and the use of reputable third-party service providers.

However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of personal information.

12. Your Rights Under the GDPR

If the GDPR applies to you, you may have the following rights, subject to applicable legal conditions and exceptions:

Right of access: You may request confirmation as to whether we process your personal data and request a copy of that data.

Right to rectification: You may request correction of inaccurate or incomplete personal data.

Right to erasure: You may request deletion of your personal data in certain circumstances.

Right to restriction: You may request that we restrict processing of your personal data in certain circumstances.

Right to data portability: Where applicable, you may request certain personal data in a structured, commonly used, and machine-readable format and request that it be transmitted to another controller.

Right to object: You may object to certain processing, including processing based on legitimate interests and, where applicable, direct marketing.

Right to withdraw consent: Where processing is based on consent, you may withdraw consent at any time.

Rights relating to automated decision-making: Where applicable, you may have rights concerning decisions based solely on automated processing that produce legal or similarly significant effects.

These rights are not absolute and may be subject to legal limitations or exceptions.

13. How to Exercise Your Rights

To exercise a GDPR right, please contact us:

Email: joshuaecommerce@theglintora.com
Phone: 704-520-6162
Address: 6636 Idlewild Rd Apt E

Please clearly identify your request and provide sufficient information for us to verify your identity where reasonably necessary.

We will respond to valid requests within the time period required by applicable law. Under the GDPR, requests are generally required to be addressed without undue delay and, in principle, within one month, subject to permitted extensions for complex or multiple requests.

We will not normally charge a fee for exercising your GDPR rights. However, applicable law may permit a reasonable fee in certain circumstances, such as where requests are manifestly unfounded or excessive.

14. Right to Lodge a Complaint

If you believe that we have processed your personal data unlawfully or have otherwise violated applicable data-protection law, you have the right to lodge a complaint with a competent data-protection supervisory authority.

If you are located in the European Union or European Economic Area, you may generally contact the supervisory authority in your country of residence, place of work, or the place of the alleged infringement.

A list of EU data-protection authorities is available through the European Data Protection Board.

You may also contact us first so that we can attempt to address your concern directly, but you are not required to do so before contacting a supervisory authority where applicable law gives you the right to complain directly.

15. Children's Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided us with personal information in violation of applicable law, please contact us using the information provided in this Privacy Policy so that we can take appropriate action.

16. Direct Marketing

Where permitted by applicable law, we may send you information about products, promotions, or services that may be relevant to you.

Where consent is required, we will obtain your consent before sending such communications.

You may unsubscribe from marketing emails by using the unsubscribe mechanism included in the communication or by contacting us at (my email).

Even if you opt out of marketing communications, we may continue to send non-promotional communications that are necessary to fulfill an order, provide customer service, administer your account, or otherwise communicate with you regarding an existing transaction.

17. Third-Party Websites

Our website may contain links to websites, applications, payment services, social-media platforms, or other third-party services.

We are not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review the privacy policies of those third parties before providing them with personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the beginning of this Privacy Policy. Where required by applicable law, we will provide additional notice or obtain consent for material changes.

19. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:

Glintora
Address: 6636 Idlewild Rd Apt E
Email: joshuaecommerce@theglintora.com
Phone: 704-520-6162

We will make reasonable efforts to respond to privacy-related inquiries and requests in accordance with applicable law.